Return policy

Return Policy

We want you to be 100% satisfied with your purchase.

Returns

  • We accept returns within 30 days of delivery.
  • Items must be unopened, unused, and in original packaging.
  • Please contact us at care@hnwglobalb2b.com to initiate a return.

Return Shipping

  • Customers are responsible for return shipping costs.
  • We recommend using a trackable shipping service.

Refunds

  • Once we receive the returned item, we’ll process a full refund to your original payment method within 5–7 business days.