Return policy
Return Policy
We want you to be 100% satisfied with your purchase.
Returns
- We accept returns within 30 days of delivery.
- Items must be unopened, unused, and in original packaging.
- Please contact us at care@hnwglobalb2b.com to initiate a return.
Return Shipping
- Customers are responsible for return shipping costs.
- We recommend using a trackable shipping service.
Refunds
- Once we receive the returned item, we’ll process a full refund to your original payment method within 5–7 business days.