Shipping Policy
At HNW Global B2B, we are dedicated to ensuring your products are delivered in a timely and secure manner. Our goal is to provide reliable and cost-effective shipping solutions to support your business needs globally. Please review our shipping policy for more details on our procedures, timelines, and terms.
1. Shipping Destinations
We offer shipping to a wide range of destinations worldwide. Whether you are located in North America, Europe, Asia, or any other region, we can arrange for your products to be delivered to your business location.
2. Shipping Methods
We partner with trusted carriers to provide reliable shipping options. Available shipping methods will depend on the destination, size, and nature of your order, and may include:
- Standard Shipping
- Expedited Shipping
- Freight Shipping (for large or bulk orders)
You can choose the preferred shipping method during checkout, and shipping costs will be calculated based on the weight, size, and destination of your order.
3. Processing Time
Orders are typically processed within 2-3 business days from the time of payment confirmation. However, please note that processing times may vary depending on product availability, order volume, and any customization requests.
For bulk or customized orders, additional processing time may be required. You will be notified of any delays during the order confirmation process.
4. Shipping Costs
Shipping costs are calculated based on the following:
- Weight and dimensions of the products
- Shipping method selected (Standard, Expedited, Freight)
- Destination of the delivery
The final shipping cost will be displayed at checkout before you confirm your order. We offer competitive rates, and in some cases, we may provide free shipping for large orders or promotional periods. Please contact us for any inquiries regarding shipping rates for large or international orders.
5. Customs and Duties
For international shipments, please be aware that customs duties, taxes, and import fees may apply depending on your country's regulations. These charges are the responsibility of the recipient and are not included in the shipping costs at checkout.
We recommend checking with your local customs office for any additional information on potential fees before placing an international order.
6. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with tracking details. You can track the status of your shipment directly through the carrier’s website or by contacting our customer service team for assistance.
7. Shipping Delays
While we strive to ensure timely delivery, factors beyond our control (such as weather conditions, customs delays, or carrier issues) may result in shipping delays. In case of significant delays, we will keep you informed and provide updates.
8. Damaged or Lost Shipments
If your order is damaged or lost during transit, please notify us within 7 business days of receiving the shipment. We will work with the carrier to investigate and resolve the issue. In the case of damaged goods, we may request photos or other supporting documentation to process a claim.
9. Local Pickup (Optional)
For select regions, we offer the option of local pickup for orders. Please contact our customer service team to inquire if this option is available for your location.
For any further questions regarding shipping, please reach out to our customer service team at [+91-63590 97974] or visit our website.
Thank you for choosing HNW Global B2B!